Web-Based Training


My role as an instructional designer involves consulting with clients internal and external to the business to understand the need for employee training and develop the solutions which address client needs. I follow the process from initial client discovery call to detailed design document creation to storyboarding and all the way to programmed solution.

Client Consultation

I met with the client to understand the need to develop this training. During the initial consultation about this course, we discussed audience, planned lesson topics, and brainstormed ideas for what the final solution medium should be.

Detailed Design Document

The next step in the process is to create a detailed design document which outlines the high-level planned topics, audience, purpose, delivery mode, and objectives. The detailed design document was sent to the client for review and feedback was incorporated. Finally, the document is submitted to the client for final approval and is used to inform the next stage of the design process: storyboarding.



After the detailed design document is created and approved, a storyboard is created which fills in details about the script, visuals, and on-screen text. The delivery mode for this example is an instructional video. The storyboard is created to to be used for SME review and programming. This document informs the development stage of the process on what content is to created for the video. It is reviewed and approved by the subject matter expert (SME) and sent to the voiceover talent for audio recording.


Final Deliverable

The published video is sent to the client for final review and approval. The final video goes through SIT (Systems Integration Testing) and AVT (Accessibility Verification Testing). I work to publish the final video on the education site and send the final link to stakeholders. A PDF version of the online video course is available for viewing.

Sarah Hoag